Client Area Help Page

To assist you with using Client Online, we have developed E-Learning training modules* and Bitesize video introductions* as well as downloadable PDF user guides. Please click on the links to access the E-Learning training module* and pdf user guide relevant to the facility you have with us.


Client Online E-Learning and User Guides



E-Learning for Construction, Trade and Flexidraft



Client Online Login Help

Contact the Bibby Financial Services Client Online Service Desk between 8.00am and 6.00pm, Monday to Friday on 0800 783 0314 or contact support@bibbyclient.com should you require any technical support.

Client Online Notifications

Client Online Status Update Archive


An archive of key status updates for Client Online can be found here

Daily downtime – please note Client Online will be unavailable from 10pm every evening for just 30 minutes due to routine updates.