The UK’s largest independent invoice finance provider, Bibby Financial Services (BFS), has today announced that it plans to open two new business centres in Greater London and grow its existing operations in Slough and Leicester.
The new offices in Redhill and Brentwood are expected to open for business in the summer and the funder now proposes to make changes to its operations in the South, East Midlands and South West to enhance the level of service it offers to customers. Additionally, the company will relocate its Central London office in Aldersgate to The Baltic Exchange, St Mary Axe (The Gherkin).
Changes follow the opening of BFS’ West Midlands Business Centre in Birmingham in October 2014.
Chief Executive of Bibby Financial Services, David Postings said: “Our business model is based on local decision making and flexibility, and our customers value the personal service we provide.
“The opening of our West Midlands Business Centre was a huge success and the plans we have announced today will help us to support a larger number of SMEs across the country.
“Importantly these changes enable us to be nearer to our existing customers so that we can continue to provide the excellent level of service they expect from us.”
Formed in 1982, the funder is part of the Liverpool-based Bibby Line Group, a 200-year-old business services company. BFS handles annual turnover of £5bn on behalf of its 7,000 customers, and provides more than £413m in funding to SMEs in the UK.
Proposed changes will also see back-office operations move from Hastings and Bristol to existing offices in Slough and Leicester. Other roles will move to the new premises in Greater London.
Mr Postings continued: “We have high levels of customer satisfaction and want to be the independent SME funder of choice. This means making sure we put our customers at the heart of everything we do, including informing the decisions we make about our local office locations.”
The proposals would bring the number of local BFS offices in the UK up to 19.