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Supporting our Trade Finance clients

As a Trade Finance client, we want to make sure you are getting the maximum benefit from your service. So, we have developed support resources that you can access here that are relevant to the service you have with us.

Our Trade Finance resources have been developed to guide you through the key functionality available and how to use Client Online. This includes available funds, how to request payments, view trade transactions and trade history, administrator tasks and the account information and reports that you can access online.  

Training resources

Browse our e-learning modules below for help on accessing and using our Client Online portal. Alternatively, you can download our Trade Finance User Guide.

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Contact your relationship manager for information or for technical support call 0800 783 0314