Client Online Training Materials - Trade Finance

If you have a Trade Finance facility, please access the training material below:

E-Learning Presentations

Digital Learning Demonstrations

The digital learning modules below take you through the key functionality available to you in Client Online and how to use it.

Click the links to view:

Welcome - Duration 00:01:52

Viewing your Trade Transactions - Duration 00:01:19

Movements - Duration 00:01:19

Viewing your Trade History - Duration 00:00:58

Requesting Trade Reports - Duration 00:01:40

Uploading Invoices (Existing Trade Factoring Facilities) - Duration 00:00:47

PDF User Guides

PDF User Guide

This comprehensive user guide takes you through every aspect of Client Online and gives you a step-by-step guide to all the functionality available to you. 

Trade Finance Interactive User Guide

Client Online Login Help

Contact the Bibby Financial Services Client Online Service Desk between 8.00am and 6.00pm, Monday to Friday on 0800 783 0314 or email should you require any technical support.

The support desk will be able to answer any technical queries you may have on:

  • Issues accessing Client Online
  • How to use Client Online
  • Problems with the Client Online system