Client Area Homepage

Welcome to Bibby Financial Services Client Area

You can access your account information as well as find out more about how we work with our Clients, the Additional Services we offer and Our Service Promise. And, if you refer business to us, you could enjoy up to £1,000!

To access your Client Online interface click on the button below

Client login

Client Online E-Learning and User Guides

To assist you with using Client Online, we have developed E-Learning training modules* and Bitesize video introductions* as well as downloadable PDF user guides. Please click on the links to access the E-Learning training module* and pdf user guide relevant to the facility you have with us.


E-Learning for Construction, Trade and Flexidraft



About Us Image

About Us

About Us
Client Referral Scheme Image

Referral Scheme

Client Referral Scheme
Additional Services Image

Additional Services

Additional Services
Our Service Promise Image

Our Service Promise

Our Service Promise

Client Online Notifications

Client Online Status Update Archive

An archive of key status updates for Client Online can be found here

Daily downtime – please note Client Online will be unavailable from 10pm every evening for just 30 minutes due to routine updates.


Client Online Login Help

Contact the Bibby Financial Services Client Online Service Desk between 8.00am and 6.00pm, Monday to Friday on 0800 783 0314 or contact support@bibbyclient.com should you require any technical support.

Documents to download

To help you with Client Online, please download the following guides

Glossary of Terms

Reading your Client Statement Guide

Upload Schedule Error Messages explained

If you have a Factoring Facility with Bad Debt Protection with Bibby Financial Services, you can download a copy of A Guide to Your Bad Debt Protection Facility here. Copies of the forms for requesting new customer account limit and increase customer limit can also be downloaded from here.

Increase Customer Limit Form

New Customer Account Limit Form

Bad Debt Protection