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Client Area Homepage

Welcome to Bibby Financial Services’ Client Area.

You can access your account information as well as find out more about how we work with our Clients, the Additional Services we offer and Our Service Promise. And don’t forget through our Pass it On initiative you could enjoy a referrers thank you of up to £1000.

To access your client interface click on the access button relevant to your facility:

Client Online Login Button Icon      



Client Online Update – 2nd March 2015

We are aware that some clients may be experiencing slow response times and delays in producing reports within Client Online. We are working to resolve the issue as a matter of urgency.

For urgent queries and transactions relating to your facility, please contact your local dedicated contact.


Client Online Status Archive Update

An archive for key status updates for Client Online can be found here

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About Us
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About Us
Referrers thank you of up to £1000!
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Client Referral Scheme
About E3 Online
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About E3 Online
Additional Services
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Additional Services
Our Service Promise
Our Service Promise
Our Service Promise
ABFA Code of Conduct
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ABFA Code of Conduct
Contacts

As always your local dedicated contacts at Bibby Financial Services are available to assist you and answer any questions you may have regarding your facility and the changeover to Client Online.

You can contact the Bibby Financial Services Client Online Service Desk between 8.00am and 8.00pm, Monday to Friday on 0800 783 0314 or via email support@bibbyclient.com should you require any technical support.

The support desk will be able to answer any technical queries you may have on:

  • How to use Client Online
  • Issues accessing Client Online

  • Problems with the Client Online system

If you have any other queries, please contact your local, dedicated contacts at Bibby Financial Services.

E3 Support

For technical support please contact Dancerace on +44 (0) 870 777 3033 or via email support@dancerace.com. As always your local dedicated contacts at Bibby Financial Services are available to assist you and answer any questions you may have regarding your facility.

Documents for Download

If you have a Factoring Facility with Bad Debt Protection with Bibby Financial Services, you can download a copy of A Guide to Your Bad Debt Protection Facility here. Copies of the forms for requesting new customer account limit and increase customer limit can also be downloaded from here.

Increase Customer Limit Form

Increase Customer Limit Form

                        

Customer Account Limit Form

New Customer Account Limit Form

                   

 Bad Debt Protection Guide

Bad Debt Protection Guide