We are currently experience reporting delays of approximately forty minutes owing to the volume of traffic.
For urgent queries and relating to your facility, please contact your local dedicated contact.
We apologise for any inconvenience caused.
Access to Funding over the Easter period
Click here for details of our opening hours and arrangement for payments by BACS during the Easter period
Client Online Update 26 March - Schedule Upload Messaging Improvements
To improve the process of uploading schedules to Client Online we are pleased to advise that following client feedback a number of enhancements have been made to the error messaging functionality.
These enhancements ensure that error messages are more specific to assist you in identifying and resolving issues so that you can successfully upload your schedules more quickly.
If you are unable to rectify the error and require assistance the Client Online Service Desk is available on 0800 783 0314 and of course your local dedicated contacts are on hand to help you if required.
You will now be able to check the Assignment status on your batch in the Assignment Confirmation section of Client Online to confirm if your batch has been accepted.
Click here for more information
Client Online Status Update Archives
An archive for key status updates for Client Online can be found here
Daily downtime – please note Client Online will be unavailable from 10pm every evening for just 30 minutes due to routine updates. We are sorry for any inconvenience caused